- Appointment confirmations by text and email
- Night-before and morning-of reminders
- A live tracker link so customers see exactly when your tech is on the way
Take the headache out ofinsurance billing.
insurance billing.
Get paid faster with fewer rejects — auto glass software more shops trust than any other.
Trusted by over 3,000 auto glass shops · Serving the industry since 2014 · Up to 70% fewer EDI rejects
A fully integrated suite of tools.
All the building blocks you need to run your auto glass business.
EDI Invoicing
Schedule & Dispatch
Customer Records
Cloud-based
The platform more auto glass shops trust
Omega powers over 3,000 auto glass shops — from single-tech operations to the largest names in the industry. We've built software exclusively for auto glass since 2014, and nobody knows this business better.
Everything you need to run the shop lives in one place: insurance billing that gets you paid faster, real-time quoting with the right part matched to each VIN, scheduling and dispatch, and automated customer updates from the first quote to the finished job.
Keep every customer in the loop.
The customer experience that cuts no-shows and wins reviews — and no other auto glass platform offers it.
From the moment a job is booked, Omega keeps your customers informed at every step — no phone tag required:
It's fully configurable, it cuts no-shows, and it turns a one-time repair into a five-star review.
Integrate your Process.
Our software is designed to work with you.
Advanced Quoting Engine
Omega's quoting engine allows you to set your pricing based off of real-time part costs so you're sure to be as competitive as possible.
Learn from your data
Our reporting doesn't just help you understand what is happening, but why. Over 50 reports and dashboards provide actionable insights in seconds.
Flexible workflows
From quoting to procurement, we help optimize your workflow.
Scale up
From one technician to hundreds, Omega is enterprise-ready so that it can help your business scale to new heights.
Highlighted Features
Access integrations and new features in a matter of seconds
Create an incredible customer experience
Omega's suite of customer journey management tools is second to none in the glass industry.
Our omnichannel approach means your customers can get a quote, schedule their service, and know when their technician will arrive - all without ever talking on the phone. Automatically follow up with leads, send appointment reminders, surveys, and more via SMS and email.
Create invoices seamlessly and get paid
Omega can send invoices any way you need - EDI, e-mail, fax, or print. For EDI and e-mailed invoices we track each invoice's status all the way through so you're sure it was received and will be paid.
Our advanced validation engine helps prevent rejects by catching common errors such as incorrect deductibles, invalid VINs, and mismatched claim numbers all while making sure you are receiving maximum reimbursement.
Get actionable insights from your data
Understand your business's performance. Omega's dashboards help you visualize how your sales are trending, where your business is coming from, and who is performing. For more detail, drill down to understand which jobs are most profitable, how your accounts are trending, and much more. With over 50 available reports you will be able to easily measure the metrics that drive your success.
Getting started is a breeze
Most customers are up and running within a day.
Have a more complicated scenario or data to migrate? Our onboarding specialists will help make sure the transition is as seamless as possible.
